Mayhew’s innovative scheme makes the rehoming process less stressful

London-based animal charity, Mayhew finds a new home for a much-loved pooch through their Rehome from Home scheme.

It can be distressing for people and animals to go through the process of rehoming, and many owners worry that their pet won’t cope in a kennel environment.

Mayhew’s Rehome from Home scheme protects the bond between pet and owner and ensures a safe and secure transition for the animal between homes.

The scheme helped loving family dog, Robbie to find a new home when his owner suddenly died and their daughter realised, he wasn’t getting on with their rescue cat.

When Robbie’s owner died suddenly last-summer, daughter Susan was heartbroken, and Robbie was a huge comfort, despite already having a pet herself. She wanted to keep him in the family.

However, after ten tough week of trying to look after Robbie, Susan and her husband were sadly forced to admit that things weren’t working out. Robbie was struggling to get along with their rescue cat of four years.

They therefore made the incredibly difficult decision to put Robbie up for adoption and after a recommendation from a neighbour, Susan got in touch with Mayhew to see if they could help.

Susan was worried that Robbie would not adapt to being in kennels, but after a reassuring chat with Mayhew’s Adoption Officer, it was decided that they would be perfect candidates for the ‘Rehome from Home’ scheme.

The ‘Rehome from Home’ scheme allows your pet to remain with you until a suitable new owner is found and enables both sides to meet each other and the animal in a reassuring environment.

Crucially, the scheme also frees up space at the charity’s shelter for animals who may need more urgent on-site care.

Lisa Guiney, R.V.N, Dog Adoption Officer, explains: “Sadly, many pet owners are faced with the hard decision to let an animal go – often through no fault of their own. The process can be distressing for both of them and their pet, and that’s where Rehome from Home can make a huge difference.

“Our scheme allows animals and owners to stay together until a perfect new home is found, and we provide hands-on support for existing and prospective owners every step of the way. Many people find it reassuring to know where their pet is going after they’ve said goodbye, and this system also frees up space at Mayhew for animals who need our help.”

Robbie and Susan were both delighted to have some extra time together, and Susan was pleased that she could be personally involved in the search for Robbie’s perfect family.

Sure enough, a man and his wife arrived and immediately fell in love with Robbie – and, according to Susan, he with them.  The couple were able to ask Susan direct and extensive questions about Robbie’s history, likes, dislikes and needs.

Shortly after the couple’s second visit, they confirmed that they wanted to go ahead and adopt Robbie. Mayhew completed all the final home and health checks and gave the go ahead for Robbie to be rehomed.

Susan said: “It was so reassuring to meet Robbie’s new owner in person. He bounded over to them as soon as they arrived and sat on the sofa with them for ages! You could really tell he loved them, and they loved him. They even sent us a video of him at Christmas, which was such a nice touch. All of this wouldn’t have been possible without Mayhew. Their staff were incredibly kind and caring to us all throughout the process, and we are extremely grateful for their help.”

Robbie’s new owner Toby added: “Mayhew’s Rehome from Home scheme worked so well. It must have been much less stressful for Robbie, and it allowed us to get to know him in familiar surroundings. It was great to meet his former owners and be told everything about him, which meant we could make his transition to his new home much more comfortable. It also gave us a much better idea of him from the start.”

To find out more about the Rehome from Home scheme you can visit